Terms and Conditions

Purchasing

You can purchase our products directly on our website.  Alternatively, you can email your purchase order to info@camelhug.com  our sales rep will contact you within 24 hours.

 

Shipping

All orders are shipped from our warehouse in Toronto, Ontario, Canada. Shipment will be made via the most cost effective courier service, and the shipping charge will be shown at time of check-out. You have the option to use your preferred courier service and the freight charge to you own courier account if you provide the courier account number for the shipment, please specify this option at time of placing your order.

 

Customer Pick-up

Customers can pick up confirmed orders from our warehouse Monday-Friday between 10:00am and 6:00pm local time. Appointment is required.

 

Customized Logo

We can accommodate requests to customize the logo for you, provided the lawful right to use such logo is legitimate. Camel Hug Manufacturing Inc. assumes no responsibility and shall in no way be held liable for any trademark infringement arising from customer's request.

 

Returns

  • If you find error or discrepancy with the delivered order, please contact our Customer Service Department within 48 hours of receipt of goods. We will replace it at our cost if the discrepancy was identified as our fault.

  • All returns require our Return authorization (RA) number and must be obtained within 30 days from receipt of goods.

  • Returned goods must be shipped with all pertaining documentation and with the RA number clearly marked on the outside of the package, within 7 days of issuance.

  • All returns must be shipped with freight prepaid, or the return shipment will not be accepted.

  • Authorized returns are to be shipped to:

CAMEL HUG MANUFACTURING INC.

(Return address to be provide at time of Return Authorization number is given)

 

Sales Tax Exemption

Business accounts are required to provide a copy of the original, signed Retail Sales Tax Purchase Exemption Certificates for the applicable provinces.

 

Terms and Conditions of Use of this website www.camelhug.com

Please read the following Terms and Conditions of Use of this website. By using this website you are agreeing to accept the Terms and Conditions of Use. If you do not agree to the Terms and Conditions of Use, do not use this website. Please note that the Terms and Conditions of Use posted on this website is subjected to update from time to time, you should revisit this page to read the most current version.

 

Viewers' Right

Provided that viewers comply with the Terms and Conditions of Use, viewers have the right to use this website to view various information, including product images and specifications, and other content posted in this website.

Camel Hug Manufacturing Inc. reserves the right to restrict viewers' access to all or part of this website at any time for any reason, without prior notice or liability, and at Camel Hug Manufacturing Inc. sole discretion.

 

Proprietorship of Materials on the Website

The Materials including trademark, logo, products and designs on the website are owned by Camel Hug Manufacturing Inc. and their respective proprietors. They are copyrighted and protected by intellectual property laws, treaties and conventions. They are not for unauthorized copy, display, perform, transmit, distribute, resell, commercially exploit or otherwise use the Materials, without the prior written permission of the relevant proprietor(s).

 

Access & Referenced Third Parties

This website may contain references and links to content of third parties. Such references and links do not imply an endorsement or recommendation Camel Hug Manufacturing Inc. of any such third party and in no way should be interpreted as an acceptance of responsibility or liability for third parties.

 

Disclaimer

Camel Hug Manufacturing Inc. takes no responsibility for computer viruses transmission as a result of your access to or use of this website, and makes no warranties or conditions of any kind regarding this website, services and products or other offerings of third parties referenced and links accessible from this website site. Camel Hug Manufacturing Inc. reserves the right to make changes to the materials of this website at any time without notice.